MOUNT VERNON — A little recognition for a job well done was shared with the Knox County Commissioners on Monday morning when they met for an update with Jobs and Family Services Director Matthew Kurtz. An announcement was shared by Kurtz that the multi-county project known as Collabor8 Virtual Call Center had been selected as “Best of Category in Human Services” by the National Association of Counties. The Collabor8 program was also designated to receive a NACO Achievement Award for 2012. Counties partnering in the program are Delaware, Hancock, Knox, Marion, Morrow, Sandusky and Wood.
The program utilizes call center and digital case management technology to provide access to public assistance programs across the participating counties while sharing the counties’ resources.